Return & Refund Policy 退換貨政策

Return & Refund Policy
Thank you for shopping with us. To ensure a smooth shopping experience, please review our return and warranty terms below:

1. 7-Day Gratuity Period
In accordance with the Consumer Protection Act, customers are entitled to a 7-day gratuity period starting from the day after the product is delivered.
Please Note: The gratuity period is NOT a trial period.
Returned items must be in brand-new condition with original, unopened packaging. This includes the main product, accessories, gifts, invoices, warranty cards, original packaging, and all accompanying documents.
If the product has been opened, used, or the warranty has been activated, its value may decrease. We reserve the right to charge a restoration fee or deduct the loss of value from your refund according to the law.

2. Product Information & Disclaimers
Color Difference: Product images are for reference only. Actual colors may vary due to lighting or screen settings.
Product Descriptions: Specifications are provided by the original manufacturer/supplier. Please refer to the actual product in case of any updates.
Refusal of Returns: We reserve the right to refuse returns if the product is incomplete due to human factors (e.g., scratches, missing parts, or damaged packaging).

3. After-Sales & Warranty Service
For malfunctions occurring under normal use during the warranty period (excluding man-made damage):
Warranty Period: One year from the date of purchase (original invoice or proof of purchase required).
Service Scope: We provide free replacement (new or refurbished units), component repairs, or parts replacement.

4. How to Request a Return
Process: To initiate a return or exchange, please contact us via our official LINE@ (https://lin.ee/rTpYJ38) with your order details.
Refunds: Once the returned item is inspected and approved, the refund will be processed to your designated account within 7-10 working days.




退換貨政策 (Return & Refund Policy)
感謝您在我們的平台購物。為了保障您的權益，請務必詳細閱讀以下售後服務條款：

1. 七天猶豫期
根據《消費者保護法》規定，您享有商品貨到次日起 七天猶豫期 的權益。
請注意：猶豫期並非試用期。
退回商品必須為全新狀態且完整包裝（包含商品本體、配件、贈品、發票、保證書、原廠包裝及所有附隨文件）。
若商品一經拆封、使用或啟用保固，導致商品價值減損，本公司將依法收取回復原狀之必要費用（若無法復原，將按商品價值損失計算）。

2. 退貨限制與注意事項
產品色差： 網頁圖片僅供參考，顏色可能因拍攝光線或螢幕顯示產生差異，請以實際收到的商品為準。
規格變動： 產品文案由原廠提供，若有細微變動請參照實際商品。
拒絕退貨情形： 若商品因人為因素（如：刮傷、缺件、外盒損毀）導致不完整，我方保留拒絕退貨之權利。

3. 保固與維修服務
若產品在正常使用情況下發生故障（非人為損壞），我們提供以下保障：
保固期限： 自購買日起（以發票或購買證明為憑）享有 一年保固。
服務內容： 保固期內提供免費更換新品、良品或元件維修服務。

4. 退貨流程與退款
申請方式： 請加入官方 LINE@ 客服 (https://lin.ee/rTpYJ38) 並留下您的訂購資訊，我們將由專人為您處理。
退款時間： 當退回商品經確認符合退款標準後，款項將於 7-10 個工作天 內退撥至您的指定帳戶。

適用法律 (Governing Law)
本退換貨政策依據《中華民國消費者保護法》及相關法令辦理。
This policy is governed by and construed in accordance with the Consumer Protection Act of the Republic of China (Taiwan).